I hate to give it only 2 stars. The food was actually pretty good, but the folks here need to work out some kinks. When we came in, we had to wait about ten minutes before we could even put our name down for a seat. I don't think they were THAT busy for it to take that long. When we did sit down, it took a while to have someone come to the table. We put our order in and we asked what kind of dressing they had (not on the menu) and the gentleman replied with "a bunch". Not exactly the most helpful response, but what can you do. The food did come out in a more than acceptable time. I am not sure if it was the expeditor or something, but we got our food without sides, dressing, etc. I was also told at this time that the soup I ordered was not actually on the menu. I said I would take whatever they had and then waited for the accoutrements. The chicken sandwich was pretty tasty. My brother had the pretzel burger. He did not seem to enjoy it because they put so much of the ground mustard on it, that is all he could taste. Even after removing it the best he could, it was overwhelmingly mustard, not juicy burger. I think this place could be really great, but in my opinion, they need more staff/staff training. Would also be nice to see the dressings on the menu somewhere. The atmosphere was really cool. I think I would be willing to give this another shot, but maybe when I have two hours to blow. Lastly, the part that really was disappointing was that when it came time to pay, we were handed the machine and the server skipped over the bill/ what we got charged for. Somehow we spent over $60 dollars. I would have to guess that we got charged for stuff they said they didn't have or never brought to the table.bwe ordered two buffalo chicken sandwiches and one beer cheese burger. Three iced teas. We had one refill on drinks the entire time and that was after I had to ask, and finally we also didn't get a place setting. We sat there with food getting cold while someone went to look for them.